Frequently Asked Questions

Q: HOW DO I SPONSOR A STUDENT OR VIEW MY SPONSORSHIP ACCOUNT?

A: The easiest way to sponsor a student is to visit our website at 15.childsponsorshipservices.org.You can also call or email the office to get your sponsorship started at (770) 559-9338 or connect@childsponsorshipservices.org. To view your online account, click on this Account Login link. If you don't know your password, you can retrieve it easily using the Forgot Password? link next to the Login button.

Q: HOW MUCH DOES A SPONSORSHIP COST AND HOW CAN I PAY?

A: Our sponsorships are $50 per month depending on the program. The preferred method of sponsorship payment is by credit or debit card. This is typically a monthly, recurring payment that starts when you first sponsor your student. 

Q: WHAT IF I PREFER TO PAY BY CHECK?

A: We welcome check payments!  If you choose to set up a payment by check, you will receive a monthly statement via email as a reminder. Please make your check out to "Child Sponsorship - FIFTEEN" and send it to FIFTEEN Sponsorship Team, P.O. Box 315, Alpharetta, GA 30009-0315.

Q: ARE MY CONTRIBUTIONS ELIGIBLE FOR TAX DEDUCTION?

A: Yes! Your sponsorship donation is being processed by Child Sponsorship Services and executed for the FIFTEEN sponsorship program. Child Sponsorship Services is a division of BrightPoint for Children, Inc., a registered 501(c)(3) organization.

All donations and sponsorship payments made to Child Sponsorship Services are 100% tax deductible.  Child Sponsorship Services will issue your year-end donation statement.

Q: HOW LONG DOES MY SPONSORSHIP LAST?

A: Your sponsorship will continue with the student until they graduate from High School.

Q: HOW DO I DISCONTINUE MY SPONSORSHIP?

A: You can discontinue your sponsorship at any time by sending an email to connect@childsponsorshipservices.org or by phoning us at (770) 559-9338. Once we are notified, we begin the process of finding a new sponsor so your student's support can continue uninterrupted. The more lead-time we receive from you, the easier it will be to find a new sponsor to support your student.

Q: HOW CAN I UPDATE MY PAYMENT INFORMATION?

A: Through your online account, you have the ability to make changes to your payment method by clicking here and logging into your account. We can also make the change for you if you call our office at (770) 559-9338.

Q: WHAT HAPPENS ONCE MY SPONSORED CHILD IS NO LONGER IN THE PROGRAM?

A: If your student should happen to leave our program, your sponsorship will be moved to a new student, so that you can continue to help students in the program. If you wish to sponsor a different student than the one we've chosen for you, or if you have any questions regarding your transition, you may call us at (770) 559-9338 or email us at connect@childsponsorshipservices.org.